BREAKING NEWS:
Apr 04, 2025
Sazen Tea shipping update for packages to USA: de minimis, duty exemption up to $800 USD remains >> click here for more details
Matcha tea bowl decorated with hand-painted cherry blossom and a floating raft from Katō Josui
Handmade and hand-painted teacup from the Hijirigama Hōgaku Kōbō kiln
Handmade and hand-painted matcha tea bowl decorated with cherry blossom
Matcha tea bowl from the Ikkyū Kiln decorated with hand-painted cherry blossom
Matcha tea bowl decorated with peach blossom and traditional "hina" dolls
Handmade and hand-painted matcha tea bowl with Mount Fuji and cherry blossom
Uji matcha from Kanbayashi Shunsho for making usucha or matcha drinks
An******, 2025-04-08 05:29 JST, UNITED STATES OF AMERICA
Matsu no Shiro Matcha is incredible — smooth, delicate, and naturally sweet with a beautiful, vibrant green color that speaks to its quality. It’s perfect for daily enjoyment or special tea moments. Shipping was impressively fast, and the customer service was top-notch: prompt, courteous, and clearly passionate about their product. Everything from the packaging to the taste shows care and craftsmanship. I’m so glad I found this matcha and will definitely be coming back for more!
An******, 2025-04-08 05:28 JST, UNITED STATES OF AMERICA
Ryo no Kage Matcha is truly exceptional. The quality is evident from the moment you open the package — a vibrant green color, fresh aroma, and a smooth, rich taste with no bitterness. It’s perfect for both traditional whisked matcha and lattes. I was also really impressed with the fast shipping; my order arrived quicker than expected and was carefully packaged. On top of that, the customer service was outstanding — friendly, responsive, and genuinely helpful. You can tell they care about both their product and their customers. I’ll definitely be ordering again!
An******, 2025-04-08 05:27 JST, UNITED STATES OF AMERICA
Aya no Mori Matcha exceeded all expectations! The matcha itself is vibrant, smooth, and full of rich, authentic flavor — no bitterness, just pure umami goodness. On top of that, the shipping was super fast, and the customer service was excellent. They were responsive, friendly, and clearly care about their product and customers. You can tell you're getting premium quality from start to finish. I’ll definitely be ordering again!
Japanese organic oolong tea with a floral fragrance and smoked aroma
New year's green tea blended with brown rice, black beans, kombu seaweed
Sweet and mellow green tea from the Wazuka tea fields
Oolong tea from the Phoenix Mountains, China
What are Sazen Reward Points and how can I earn them?
At Sazen Tea web shop registered and logged in users can earn and collect points calculated based on the total value of the purchase. We have separate scoring system for purchases with US dollar and purchases with Japanese yen.
Reward points for purchases with US dollar: After every 50 dollars spent we offer 1 point that equals to 1 US dollar.
Reward points for purchases with Japanese yen: After every 50 yen spent, we offer 1 point that equals to 1 Japanese yen.
When do my earned points appear on my account?
Your points will be credited to your account right after your shipment leaves our warehouse.
How can I use my points?
Points can be redeemed at the next or later purchases.
Registered and logged in users can redeem their points at the ‘Address’ or ‘Cart’ page before confirming their purchase. Your points can be redeemed for the Net Sum (Subtotal) of your Cart, but cannot be used for shipping or other additional costs.
New points are given based on the final purchase value. (If you redeem previously earned points, the total purchase value will be that much less.)
Points cannot be exchanged for cash or handed over to others.
How long are my points valid?
The received points are valid for 12 months. After each purchase, this expiry date is extended. The countdown starts from the date of the last purchase.
Expired points cannot be revalidated, our system deletes them automatically.
How can I check my points?
After logging in, you can follow your point balance and Point History in the MySazen menu.
Enjoy shopping and collecting your points!
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What are Sazen Reward Points and how can I earn them?
At Sazen Tea web shop registered and logged in users can earn and collect points calculated based on the total value of the purchase. We have separate scoring system for purchases with US dollar and purchases with Japanese yen.
Reward points for purchases with US dollar: After every 50 dollars spent we offer 1 point that equals to 1 US dollar.
Reward points for purchases with Japanese yen: After every 50 yen spent, we offer 1 point that equals to 1 Japanese yen.
When do my earned points appear on my account?
Your points will be credited to your account right after your shipment leaves our warehouse.
How can I use my points?
Points can be redeemed at the next or later purchases.
Registered and logged in users can redeem their points at the ‘Address’ or ‘Cart’ page before confirming their purchase. Your points can be redeemed for the Net Sum (Subtotal) of your Cart, but cannot be used for shipping or other additional costs.
New points are given based on the final purchase value. (If you redeem previously earned points, the total purchase value will be that much less.)
Points cannot be exchanged for cash or handed over to others.
How long are my points valid?
The received points are valid for 12 months. After each purchase, this expiry date is extended. The countdown starts from the date of the last purchase.
Expired points cannot be revalidated, our system deletes them automatically.
How can I check my points?
After logging in, you can follow your point balance and Point History in the MySazen menu.
Enjoy shopping and collecting your points!
We offer this opportunity to our returning customers, rewarding them discounts based on their spending.
Silver Grade VIP discount
If you spend ¥200,000 / $2,000 or more in one year, you automatically become a Silver Grade VIP customer and get 5% discount on all following purchases.
Golden Grade VIP discount
If you spend ¥500,000 / $5,000 or more in a year, you become a Golden Grade VIP customer, with 10% discount on all future purchases.
Conditions
The achieved VIP discount is valid for any products available on our website.
Expiry time for VIP discount is 12 months. If you do not reach the required purchase total during this period, your discount will be reduced or even revoked.
VIP discount is calculated from the products purchased on sazentea.com, excluding shipping costs.
VIP discount is only valid for registered customers, and its rate is calculated from the purchases made while being logged in.
Please keep in mind that besides the VIP discount all registered and logged in customers automatically receive reward points for each purchase. These points can be redeemed at any future purchases. Click here for more information on Sazen Reward Points.
