The customs duties do not belong to our competence. It may occur that duties have to be paid on receipt of the parcel. About the current rates of customs duties in your country please contact local authority. To learn about international shipping, read more here.
Posting time can vary due to the manufacturers capacity, Japanese national holidays, as well as natural disasters or accidents, etc., and we can not guarantee posting dates.
List of Countries
Should you have any questions, please do not hesitate to contact us
Handling precautions
Initiation:
Before first use, rinse it with hot water, then let it dry completely!
Usage:
Avoid placing it on hot surfaces, like stove, and never use in microwave or oven.
Cleaning:
Tea stain is the natural part of a teapot's "maturing process", but if you prefer to avoid it, rinse the teapot well after every use, do not let the tea leaves sit in it for too long. It is better to avoid dishwashing liquid, but you can use gentle, organic soap to clean your pot. Never use bleach!
Avoid using dishwasher or dryer!
To clean the built-in strainer, run water backwards from the spout, or use a toothbrush or toothpick.
Storage:
After use, always let it dry completely, for if stored away while still wet, it might develop an unpleasant smell or mold.
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